TICKET POLICY

TICKET POLICY

Tickets may be subject to taxes and processing fees. All sales are final. No cancellation will be permitted and no refunds of any kind will be offered. Tickets are a personal license and may be revoked at any time for any reason. All event schedules and players are subject to change due to unforeseen circumstance. Ticket purchaser bears all risks of inclement weather. Risk of loss or theft of tickets shall pass to the purchaser; management will not be obligated to admit purchaser unless a ticket is presented. Management reserves the right, without the refund of a ticket purchase price, to refuse admission to, or eject any person whose conduct is deemed by management to be disorderly, unsafe or a threat to others in any way. The ticket holder assumes all risks and danger of personal injury and all other hazards arising from or related in any way to the tournament for which a ticket is issued, whether occurring prior to, during or after the tournament.

If the tournament or a session is postponed or cancelled due to weather or other causes beyond our control, the Delray Beach Open will make every effort to reasonably accommodate the individual session ticket holder on a subsequent session, if held. The tournament cannot guarantee ticket availability, exchange of equal value or comparable seat location. All ticket exchanges are final, and there will be no refunds or credits. Weather updates will be made in the Stadium Court, on video boards throughout the site, on tournament’s official social media pages as well as our website.

However should a session be OFFICIALLY called due to weather, bring your ticket to the box office and we will do our best to get you an equal value ticket for a future session of the same event (seating not guaranteed).

VENUE GENERAL RULES:

ALL BAGS AND PERSONS MAY BE SUBJECT TO SEARCH.

THE FOLLOWING ITEMS ARE NOT ALLOWED IN THE FACILITY:

Weapons

Alcoholic beverages

Backpacks / Large handbags

Coolers

Pets

Flash photography

Picnic baskets

Outside food or drink

THE FOLLOWING ITEMS ARE ALLOWED IN THE FACILITY:

Non-professional cameras

One (1) bottle of sealed water per person