TICKET POLICY

TICKET POLICY

GENERAL TICKET INFORMATION

 

ALL SALES ARE FINAL. TICKETS ARE SUBJECT TO TAXES AND PROCESSING FEES.  NO CANCELLATION WILL BE PERMITTED AND NO REFUNDS OR EXCHANGES WILL BE OFFERED. THIS TICKET IS A PERSONAL LICENSE AND MAY BE REVOKED AT ANY TIME FOR ANY REASON. SCHEDULE IS SUBJECT TO CHANGE WITHOUT NOTICE.

Risk of loss or theft of tickets shall pass to the purchaser; management will not be obligated to admit purchaser unless a ticket is presented. Management reserves the right, without the refund of the ticket purchase price, to refuse admission to or eject any person whose conduct is deemed by management to be disorderly, unsafe or a threat to others in any way. The holder of this ticket assumes all risks and danger of personal injury and all other hazards arising from or related in any way to the tournament for which this ticket is issued, whether occurring prior to, during or after the tournament.

By presenting a ticket for admission to the Delray Beach Open by VITACOST.com, you hereby consent to (i) the reasonable search of your person and belongings for prohibited items; (ii) the use of your image or likeness incidental to any live or recorded video program, photograph or other transmission or reproduction of the tournament for any and all purposes; and (iii) the prohibition against transmitting or aiding another in the transmission of any description, account photograph or reproduction of any aspect of the tournament.

TICKET RESELL POLICY: The resale or attempted resale of this ticket in or on the grounds at any price is prohibited and will result in removal from the premises and confiscation of all tickets in the possession of the violator without refund or compensation. The use or attempted use of lost, stolen or counterfeit tickets is prohibited and such tickets are void. Tickets may not be resold or used for advertising, promotions (including contests or sweepstakes) or other trade purposes without the prior express written consent of the Delray Beach Open by VITACOST.com. Breach of any of the foregoing conditions will automatically terminate the license granted by this ticket, and shall constitute grounds for denial of admission, removal from the grounds, and confiscation of all tickets in the possession of the violator without refund or compensation.

WILL CALL: Tickets may be left for pick-up by another person at Will Call located next to the Tournament Box office. Person picking up tickets must present photo ID or tickets will not be released.

RAIN POLICY

 

The following policy applies to individual session purchased tickets. Please note that this policy does not apply to any tickets issued on a Complimentary or Trade basis.  If the tournament or a session(s) is postponed or cancelled due to weather or other causes beyond our control, Tournament management will make every effort to reasonably accommodate the individual session ticket holder on a subsequent session, if held.  Subsequent session to be determined by Tournament management.  The Delray Beach Open by VITACOST.com cannot guarantee ticket availability, exchange of equal value or comparable seat location. All ticket exchanges are final, and there will be NO REFUNDS OR CREDITS. In addition, patrons are advised that the event Schedule of Play is subject to change for all sessions. Tickets are not eligible for refund or exchange due to one or more changes in the Schedule of Play. Rain delays could last 15 minutes or a few hours. Once it stops raining, it could take 30-45 minutes for the courts to be dried depending on the amount of rain received. Pay attention to local weather forecasts and radar to track any inclement weather that may develop. Announcements and rain-delay updates will be made in the Stadium Court and on our video boards located throughout the site, as well as on our website.

However should a session be OFFICIALLY called due to weather, the tournament will announce on Stadium court and on its Official Tournament Website what subsequent session(s) that the individual will be able to exchange these tickets for.  The tournament will do our best to get you an equal value ticket for this/these specific sessions announced (seating not guaranteed).

 

WHAT CAN I BRING?

 

FAQS